Now that the world is opening back up, there are places that most of us can’t wait to return to – places like our favorite coffee shops, which maybe we didn’t realize just how much we would miss when we were told we couldn’t go inside.
If you’re heading back, planning to spend time with some delicious coffee and friendly baristas, make sure you help them be as happy to see you as you are to return – here are 7 things you should absolutely keep doing at the counter, and 7 things you should stop right away.
THE DON’T LIST
7. Don’t assume they know you want it iced.
And if you forget to ask, don’t be mad at them for not reading your mind.
When someone hands back a beautiful latte you poured your heart and soul into, saying “i said iced!” pic.twitter.com/Og78lCCz59
— 💜 Sarahthelizard 🦎🏳️🌈 (@Sarahthelizard) May 24, 2020
6. Don’t scream at them.
It turns out they can hear just fine.
Starbucks employee: “H- “
Customer: “HI CAN I GET A VENTI ICED CARAMEL MACCHIATO, WITH BREAST MILK FRESHLY SQUEEZED BY THE BARISTA HERSELF, CAN I GET IT UPSIDE DOWN, SPUN AROUND , DOUBLE BLENDED AND THROWN AT MY CAR AT EXACTLY 65 DEGREES CELSIUS WITH ONLY 4 PIECES OF ICE?!!?!!
— Jaydon Blankenship (@JaydonBlank) October 5, 2018
5. Don’t stare.
Look at your phone like you do the other 99% of your life.
me, a barista making drinks as quickly as i possibly can:
customer standing at the end of my handoff counter:
— eliot 🌗 wants it within 11 years (@biIlmasters) April 24, 2019
4. Pay attention.
They don’t want to have to continually beg people to order their coffee.
3. Don’t order a frappuccino.
But if you must, order ahead.
If you come to Starbucks and don't order a frappuccino, you're my favorite type of customer
— austin (@orlando_shroom) February 7, 2016
2. Don’t put your money on the counter.
Just hand it to them. Were you born in a barn?
1. Don’t reach around the sneeze guard.
It’s there for a reason, and that goes double during a pandemic.
THE DO LIST
7. Do eat your pastry at room temp when they’re busy.
Seriously, it tastes just as good and you won’t burn your mouth.
6. Do leave a tip.
Everyone loves money. Literally everyone.
5. Do treat them like human beings.
And human beings love to commiserate about how terrible other human beings can be.
4. Do make sure you leave before closing.
Seriously, they want to go home.
Attention all customers: our store will be closing in 5 minutes. If you are present in the store after closing you will be hunted for sport.
— kerozene (@skeletonvibes69) September 21, 2020
3. Do let them know you appreciate them.
It’s fine if you have an annoying order, just acknowledge it!
2. Do give them a break first thing in the morning.
Go easy, huh? It’s early.
1. Do pat them on the back.
Everyone likes to feel the love.
I feel like most of these are common sense, but I’m obviously wrong on that front.
If you’re a barista, what else would you add to these lists? Share with us in the comments!